How to solve the read time out error in Jira

We are trying to import the data to jira

Our programmer is using java application that makes PUT, POST calls to the JIRA REST API (using Apache HttpClient to make these calls)

and after sometime run the script, it throw error. Can advise any setting need to increase for the time out?

Here the error message,

Caused by: java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(SocketInputStream.java:152)
at java.net.SocketInputStream.read(SocketInputStream.java:122)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:235)
at java.io.BufferedInputStream.read(BufferedInputStream.java:254)
at org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:77)
at org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:105)
at org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.java:1115)
at org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMethodBase.java:1832)
at org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodBase.java:1590)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:995)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:397)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:170)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:396)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:324)
at com.atlassian.sal.core.net.HttpClientRequest.executeMethod(HttpClientRequest.java:590)
at com.atlassian.sal.core.net.HttpClientRequest.executeMethod(HttpClientRequest.java:546)
at com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:350)
... 10 more
Exception in thread "com.atlassian.mywork.client.reliability.DefaultUnreliableWorker:thread-4" java.lang.RuntimeException: com.atlassian.sal.api.net.ResponseException: java.net.SocketTimeoutExcepti
on: Read timed out
at com.atlassian.mywork.client.reliability.DefaultUnreliableWorker$1$1.run(DefaultUnreliableWorker.java:92)
at com.atlassian.sal.core.executor.ThreadLocalDelegateRunnable.run(ThreadLocalDelegateRunnable.java:38)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.atlassian.sal.api.net.ResponseException: java.net.SocketTimeoutException: Read timed out
at com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:376)
at com.atlassian.plugins.rest.module.jersey.JerseyRequest.executeAndReturn(JerseyRequest.java:161)
at com.atlassian.applinks.core.auth.ApplicationLinkRequestAdaptor.execute(ApplicationLinkRequestAdaptor.java:84)
at com.atlassian.applinks.core.auth.trusted.TrustedRequest.execute(TrustedRequest.java:39)
at com.atlassian.mywork.client.reliability.DefaultUnreliableWorker.send(DefaultUnreliableWorker.java:119)
at com.atlassian.mywork.client.reliability.DefaultUnreliableWorker.access$200(DefaultUnreliableWorker.java:26)
at com.atlassian.mywork.client.reliability.DefaultUnreliableWorker$1$1.run(DefaultUnreliableWorker.java:77)
... 4 more
Caused by: java.net.SocketTimeoutException: Read timed out

1 answer

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Timothy Chin Community Champion Jul 08, 2014

IMHO, if you run into this kind of errors, your developer is doing things wrong. Why does'nt he split the process?

Other than that, you can of course increase the tomcat session or the session of the client making the request.

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