How to solve the read time out error in Jira

We are trying to import the data to jira

Our programmer is using java application that makes PUT, POST calls to the JIRA REST API (using Apache HttpClient to make these calls)

and after sometime run the script, it throw error. Can advise any setting need to increase for the time out?

Here the error message,

Caused by: Read timed out
at Method)
at org.apache.commons.httpclient.HttpParser.readRawLine(
at org.apache.commons.httpclient.HttpParser.readLine(
at org.apache.commons.httpclient.HttpConnection.readLine(
at org.apache.commons.httpclient.HttpMethodBase.readStatusLine(
at org.apache.commons.httpclient.HttpMethodBase.readResponse(
at org.apache.commons.httpclient.HttpMethodBase.execute(
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(
at org.apache.commons.httpclient.HttpClient.executeMethod(
at org.apache.commons.httpclient.HttpClient.executeMethod(
... 10 more
Exception in thread "com.atlassian.mywork.client.reliability.DefaultUnreliableWorker:thread-4" java.lang.RuntimeException:
on: Read timed out
at com.atlassian.mywork.client.reliability.DefaultUnreliableWorker$1$
at java.util.concurrent.ThreadPoolExecutor.runWorker(
at java.util.concurrent.ThreadPoolExecutor$
Caused by: Read timed out
at com.atlassian.applinks.core.auth.ApplicationLinkRequestAdaptor.execute(
at com.atlassian.applinks.core.auth.trusted.TrustedRequest.execute(
at com.atlassian.mywork.client.reliability.DefaultUnreliableWorker.send(
at com.atlassian.mywork.client.reliability.DefaultUnreliableWorker.access$200(
at com.atlassian.mywork.client.reliability.DefaultUnreliableWorker$1$
... 4 more
Caused by: Read timed out

1 answer

0 votes
Timothy Chin Community Champion Jul 08, 2014

IMHO, if you run into this kind of errors, your developer is doing things wrong. Why does'nt he split the process?

Other than that, you can of course increase the tomcat session or the session of the client making the request.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,011 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot