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How to show ticket changing history?

How to show ticket changing history? 

 

I have a ticket that kept being changed, and I want to know when and who changed it, but I cannot find such "view history" menu anywhere.

 

please help.

 

3 answers

2 accepted

3 votes
Answer accepted

Hi @Antonio Sun ,

Welcome to the community. 

If you want to know what all has happened in a ticket from creation, then click on "All" tab under Activity section.

See screenshot for reference

image.png

2 votes
Answer accepted
Jack Brickey Community Leader Jun 20, 2022

if you go into the detailed issue view you should see the history tab. An example of which is below.

2022-06-20_10-03-11.jpg

2 votes
yuliia_b__SaaSJet_ Marketplace Partner Jun 20, 2022

Hi @Antonio Sun 

You can find history in the Activity section while opening each ticket. 

history due date.png

That should be what you're looking for.

If you need to get a history report for the list of issues, check out the Issue History for Jira app.

Issue history for assignee.pngThe add-on is developed by my team, let me know if you have any questions. 

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