Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to show ticket changing history?

How to show ticket changing history? 


I have a ticket that kept being changed, and I want to know when and who changed it, but I cannot find such "view history" menu anywhere.


please help.


3 answers

2 accepted

3 votes
Answer accepted

Hi @Antonio Sun ,

Welcome to the community. 

If you want to know what all has happened in a ticket from creation, then click on "All" tab under Activity section.

See screenshot for reference


2 votes
Answer accepted
Jack Brickey Community Leader Jun 20, 2022

if you go into the detailed issue view you should see the history tab. An example of which is below.


2 votes
yuliia_b__SaaSJet_ Marketplace Partner Jun 20, 2022

Hi @Antonio Sun 

You can find history in the Activity section while opening each ticket. 

history due date.png

That should be what you're looking for.

If you need to get a history report for the list of issues, check out the Issue History for Jira app.

Issue history for assignee.pngThe add-on is developed by my team, let me know if you have any questions. 

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you