How to show service desk queue sidebar again

[Rade Martinović]

Hi all,

When our OPs guy installed Service Desk by default while looking at the ticket I would see the queues on the left-hand side of the screen. I pressed little "x" and now the queue list is gone and I cannot find any possible setting to show it again.

Can you help?

[Rade Martinović · Accepted solution]

Oh silly me. You have to press "Keep menu open" WHILE displaying queues. Not really good UX in my opinion...

[Allie Ruby]

Found an answer:

Click the "Switch Queues" and at the very bottom is "Keep menu open". 

I am guessing someone forgot to add this to the article you linked above :)

[Rade Martinović]

Here it is explained how to "minimize" queue sidebar but I don't see how to display it again.