I have a query:
But it still shows Status: Done tickets. I've tried a ton of variations, like status in EMPTY and status not in (done, resolved) and also resolution not in Done, but everything I've tried so far still shows tickets that are Done. It's got to be something really silly, right?
I had my doubts because I'm still not 100% sure why mine didn't work (I guess it must be because of the OR statements on the assignees? So I was getting no "dones" from one assignee, but "done" stuff from the other two, maybe?), but this is perfect and I learned a more efficient way to list users. Thanks a mil!
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