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How to share a Dashboard with a created rol for a project


I have created two new roles for a project and I gave them permission to browse the project. Now I want to create new and different Dashboard for each new role, but when I share the Dashboard I select the project and I cannot see that new roles in the select list.

I need help to assign the new Dashbord to those roles.

Thanks in advance

9 answers

1 accepted

0 votes
Answer accepted

Hi Nic,

I have been researching again in the answers and I found another question like mine and the solution was: "you only can share a dashboard to a role that your user has a membership in it. For example if User A want to share dashboard to Custom role, User A must be a member of Custom role"

I have test it and it worked. As I am an Administrator it is odd that as an Administrator have to be added to a specific role within a project to be able to share with that role, but it works like this.

Thanks for your help

Bother. I just assumed you were in the roles, looking back, I realise I completely forgot to check that.


There are very good reasons that admins can't just do everything automatically (it's a terrible security model and it leads you into situations where an admin simply can't replicate errors)

0 votes

I think you're getting mixed up.

Dashboards are shared with projects or groups. Not roles.

I guess you might mean something other than "role" in your question though. Could you explain what you have done and what you are expecting?

Go to manage dashboard > edit the dashboard, in the add share field, select project, selete the porject, and the roles.

That should retrict it to the roles you choose

0 votes

When you say you've "created two new roles for a project", do you mean that you've created two new roles *globally* and then you're trying to use them in the dashboard-share option?

I'm just unsure that you mean "role" as Jira uses the term.

I have created two new Global Roles and assigned them to my project. And in the project I only use those new roles. So now I need to assign the Dashboard to those roles. When sharing the Dashboard I can select my project but when selecting the roles I can only see those three: administrators, developers and users that I am not using in my project. There should be a way to select my new roles...

thanks for your help

Um, "assigned them to my project". What does that mean exactly?

When you add a global role, it cuts across all projects automatically. You do not need to do anything with them. So I'm worried that you are looking at something other than actual roles.

Well, when sharing a Dashboard the option is: "add Shares" and you can choose: "eveyone"; "group" or "project". When selecting "project" I can select my project and a third option appears and it is written: "project roles" and below that those 3 roles.

I have also tried to share to Groups (as I have also created new groups) but also my custom groups don't appear to select them.

Thanks for your help

Ok, that does sound very wrong, the roles should be appearing.

Could you check one more thing though? Try putting a couple of individuals into one of your new roles in the project. (You can take them out later). Could you tell us what the list of roles are too, when you visit Admin -> Users -> Roles ?

Hi Nic,

The roles I had created had one group as a member but no users. Now I have added two users but nothing has changed when try to share the Dashboard.

When I visit Admin -> User Management -> Roles, the roles list is:



Operations Supervisor (created by me)

Operations Team (created by me)


When trying to share the Dashboard appear number 1, 2 and 5, but not the other two created by me.

Thanks for your help

I think this needs to go to Atlassian OnDemand support. I can't see why those two roles don't appear in the list.

Ok, thanks for your help!

Sadly, this same behavior still exists when trying to share a dashboard with users with specific roles for a given MUST be a member of the role in order to share the dashboard with the users who have that role :P -- even as a full Jira admin! Thanks for documenting this 'feature'.

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