How to set workflow validators from one status to other when status change set to all

Prathap DL
Contributor
October 8, 2024

We have workflow which user can change status from any to any. Now i want to add workflow validator from one state to other. How to do that?

For Ex: Workflow

Open--->All

InProgress--->All

Closed--->All

deferred--->All

Reopened--->All

 

With above example user can change the status from any to any.

Now i want to add validator from "Closed" to "reopened" only. the validator should work only from "Closed" to "reopened" only.

1 answer

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 8, 2024

Hi Prathap,

You would need to add another transition from Closed to Reopened. In my opinion you should get rid of the All transition to Reopened - that doesn't look like it should be something that is implemented because you wouldn't go from any of those other statuses to Reopened - just from Closed. 

Prathap DL
Contributor
October 8, 2024

Hi John,

Thanks for the Reply.

I just gave the example workflow. Actual workflow is different and user will go from any state to any.

 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 8, 2024

So, we need the exact scenario in order to provide the best answer. 

Prathap DL
Contributor
October 8, 2024

Hi John

 

If you look at the below Transition diagram, User can travel from any state to close. Now i want to add validator from "[QA] Updating DHR" to "Closed". whenever transition is moving from "[QA] Updating DHR" to "Closed" Maintenance workflow.png

Closed Transition .png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events