How to set up filters to show tasks that I am the approver of, but not assigned to?

[Calliope Ryder]

I'm trying to create an easy way to see ready-to-review tasks that the user is assigned to approve. For instance, I'm usually the approver on a bunch of tasks, but the person assigned to the task has to ping me to let me know that it's ready for review. It'd be great to be able to filter to see all tasks that I'm the approver of. 

I'm sure I'm missing something basic to set this up, but please let me know!

Thanks 

[Trudy Claspill]

Hello @Calliope Ryder 

Welcome to the community.

Assuming that the approver is noted in a field named Approver, try this:

Approver=currentUser() and Assignee!=currentUser()

You can refine the query with additional criteria for Project or Status, as needed.

[Calliope Ryder]

Thank you! 

We do have the field "approver" on all of our cards - but at the moment, when I try that JQL I get a notice saying that field "approver" doesn't exist or I don't have permission to view it. I'm the project admin, so I'm fairly certain I have approval necessary to make that change (I haven't been blocked from making filters in the past). Any ideas?

[Trudy Claspill]

Have you set the filter to limit it to the project(s) that contain the issue(s) you want to change?

Is "Approver" the actual name of the field?

Can you provide a screen image that shows that field in one of your issues?

[Calliope Ryder]

I haven't limited it no -- the board only had one project in it though, it's not including multiple projects in the same board. One project, one board in total.  Yes, approver is the actual name of the field.Here's a screenshot of an issue!

[Trudy Claspill]

Looking at that screen the name of the field is "Approvers" (plural). That sample filter I provided uses the singular.

Try this:

Approvers=currentUser() and Assignee!=currentUser()

[Calliope Ryder]

I did try that, but it's saying Approvers is only sortable, not searchable. I don't recall having this issue in the past?

[Trudy Claspill]

Credit to @Kian Stack Mumo Systems in this post:

https://community.atlassian.com/t5/Jira-Service-Management/Query-for-service-request-without-approvers/qaq-p/803211

"Go into your custom fields, locate the field you configured for your approval (in my case "Approvers") and click "Edit". Change the search template to "User Picker & Group searcher". "