How to set up a project privacy

Fabio Belotto October 14, 2022

Hello!
I´ve been using jira for some weeks on a new project. Currently there is only me and another colleague working on it.

My question is that some other guys are able to see and edit my project. 

How do I set up for only invited users or users on same team to be able to see it?

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2022

Hello Fabio,

If you are using the Free plan as your tags indicate, then you cannot make project private and hide them from other users who have permission to access your Jira product.

Refer to the first paragraph here:

https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/

"Project permissions, roles, and issue-level security aren't customizable in Jira Work Management and Software Free. If your site has always been on a Free plan, everyone with access to Jira Software is an admin for all Jira Software projects, and the same goes for Jira Work Management."

Fabio Belotto October 17, 2022

Not being able to customize roles is one thing but not being to just set the hole project private is no sense. It's completely broken and no one could even try to use jira as their private info becomes public...

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 17, 2022

The info is "public" only to people that have access to your Jira Software product. You can set up the site/product so that users have to be invited to it to get access.

If you want to be able to make information private within the scope of the users that have access to the product, you will have to upgrade to a paid subscription.

Fabio Belotto October 17, 2022

Sorry, but how do I "set up the site/product so that users have to be invited to it to get access"?

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 17, 2022

Refer to this documentation:

https://support.atlassian.com/user-management/docs/specify-how-users-get-site-access/

The document talks about granting access to your site, who can invite users, and granting access to your products.

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