How to set mail priority for outgoing mail notifications of filter subscriptions?

Hi at all!

I'm new to the administration of JIRA and I tried to find an answer to my question above - without a correct solution... So here is my question for the almighty :) community:

I set up some subscriptions on different filters for email notifications and I want to change the priority of the outgoing (!) mail, sent by a subscription - e.g.:

  • FILTER: Issues which are seven days open and didn't get any update
    • MAIL: normal email notification
  • FILTER: Blocker which are one hour open, without any update
    • MAIL: high email priority

Is there a way to configure this behaviour?



2 answers

1 accepted

0 vote

Not directly. I am assuming you mean the priorty field that is embedded in the emails.

The problem here is that Jira email sends are not coded to set that flag. Even if they were, there's no hooks for deciding how to make the decision to set high/medium/low.

Essentially, you'll need to find the code that generates the email headers and add some code to set it.

However, I think it's possible to do this if you use plugins, problem is I can't remember which (JETI and JEMH spring to mind)

Okay, sounds legit. I hoped to solve this without any plugin, but I will take a look at JETI and JEMH... Thanks!

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

172 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you