How to set components while creating a new issue via soap?

I am using some examples from documantation but it doesn't seem to set the right componets in my ticket. I have the 'id' and 'name' but how do I add it to the issue ? I am trying below line, what is the right way? What is the right xml structure for this? I am using Ruby Savon soap client.

:components => {'components' => {'id' => '10786', 'name' => 'General Troubleshooting'}}

:components => {'id' => '10786', 'name' => 'General Troubleshooting'}

def createjira jiratoken, project, username


# Create issue

response = @jira.request(:create_issue) do |soap|

  soap.body = {

    :in0 => jiratoken,

    :in1 => {

      :type => "3",

      :assignee => username,

      :project => project,

      :summary => "Jira SOAP API Test Ticket",

      :description => "Issue created for troubleshooting'",

      :components => {'components' => {'id' => '10786', 'name' => 'General Troubleshooting'}}




5 answers

anybody ?????

I am not 100% sure about this but I think you may need to use a different hash key than "components". With what you have right now, the resulting SOAP XML would be...

        <name>General Troubleshooting</name>

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,111 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you