How to set URL to an issue on a email template

I want to include the URL that would address to an issue, on a email template. Does anybody know which property to use? Or way to do it?

I thought this would be a simple and basic task, but I've even found any way to do it.

I'm using Script Runner as a way to test a solution before implementing the final template.



3 answers

1 accepted

JIRA's own HTML templates contain URL to the issue itself. You can see the templates on atlassian-jira\WEB-INF\classes\templates\email\html

If you want to test it with ScritRunner you can read the base URL and suffix it with /browse/<issue ID>

I'm not sure how you are testing with script runner, but the "send custom email" post-function uses GString templates, whereas jira uses velocity. You can't mix and match. In script runner you can use ${baseUrl}. Unfort the capitalisation differs from the velocity version.

Thanks Kerem.

I've tried with:

&lt;a href="${baseurl}/browse/${issue.getKey()}"&gt;#text("")&lt;/a&gt;

But I got an error resolving ${baseurl} and ${issue.getKey()}. I fixed it replacing temporally ${baseurl} with a hardcoded url (while I see how to fix it) and ${issue.getKey()} with ${issue.key}.

This situation made me think I'm misunderstanding something about that model of objects to use.

Thanks Jamie, I've tried with the post-function as you told me, it works me with:

&lt;a href="$baseUrl/browse/${issue.key}"&gt;$issue&lt;/a&gt;

I couldn't find the right resource to know the correct syntax / property names.

<a href="$baseUrl/browse/${issue.key}">$issue</a> only gives us a hyperlink in our custom emails to $baseUrl/browse. It doesn't append the issue key to the hyperlink

Try using the "out << " syntax as shown in

The workflow engine might be mangling it.

Does the $issue bit show the key? If it does just use that in both places.

<a href="$baseUrl/browse/<% out << issue.key %>">$issue</a>

This corrected the issue.

This should work:

&lt;a href="$baseUrl/browse/$issue"&gt;$issue&lt;/a&gt;

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