How can i receive a notification when an issue is updated in a particular transition or a status.
Eg: My workflow is Start --> Approve --> Inprogress --> Done
I would like to receive a notification when any field is updated or any issues are linked to that issue when in Inprogress state.
The easiest way to get notifications for particular transition is to use a post function on that post function. You may need an add-on to accomplish this.
For the "receive a notification when any field is updated or any issues are linked to that issue when in Inprogress state", this lends to a combination of the project notification scheme and a listener.
Would you mind giving step by step guidance to achieve this ?
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2 questions:
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Hi @Stephen Crandell , I have a similar scenario to achieve and I am the system admin as well as I have the 'Automation for Jira' add on installed.
Scenario:
We have 2 projects created, project A as service desk and project B for development.
What I want to achieve is that when a ticket in service desk project is linked to a bug/epic in-development project, an email should be sent to the Reporter every time the status changes for the linked bug/epic in the development project.
Like from Selected for development > In QA > Ready for deployment etc. So, the reporter in ServiceDesk gets to know the progress from the developers' side
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