How to send a mail with script listener, when customfield value has changed?

[Christoph Schmitz]

Hello I need to send a mail, when a customfield ("Group") gets changed. I already got the following, which gets processed without any ERROR but no mail is sent. Am I missing something?

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.type.EventDispatchOption;

if (event.getChangeLog().getRelated('ChildChangeItem').find { it.field == ("Group") } ) {

ComponentAccessor.issueEventManager.dispatchEvent(10000L, event.issue, event.user, true)


}

EDIT: We also use Email This Issue and in the specific project we run this script listener, we already configured a mail template and a context / notifications with the given event (10000).

[fjodors]

Hello

1) Try to enable logging for your listener and check what is worng.
Below is an example how to enable logs:

import org.apache.log4j.Category;
log.setLevel(org.apache.log4j.Level.INFO)
log.info("start logging ....");

2)Try dispatchEvent(IssueEventBundle) method
From Jira API https://docs.atlassian.com/software/jira/docs/api/8.1.0/
...
dispatchEvent(IssueEventBundle issueEventBundle)
Dispatches a bundle of issue events.
...
dispatchEvent(Long eventTypeId, Issue issue, ApplicationUser remoteUser, Comment comment, Worklog worklog, org.ofbiz.core.entity.GenericValue changelog)
Deprecated.
since v6.4.10, please use dispatchEvent(IssueEventBundle).

[Christoph Schmitz]

Thanks for your response,

how dos this method work? I mean what should be standing inside the brackets "()" to dispatch that specific event "10000". I don't code very much, so I don't really know what parameter (IssueEventBundle issueEventBundle) is.

[fjodors]

Hi

As you can see from description, you can get IssueEventBundle from IssueEventBundleFactory interface

Check this topic https://community.atlassian.com/t5/Jira-questions/Is-it-technically-possible-to-fire-an-event-without-updating-an/qaq-p/317043

[Christoph Schmitz]

Ok thanks alot,

it worked somehow, and with logging, i can now se that all my code gets processed. The problem now is, there is still no email sent. Am I still missing something? I mean, event gets fired, I created a "Notification" for that event and a "Template" in Jira Email this Issue.