How to see the project roles from a user in jira cloud

[Erik Mathijs]

Hi,

In Jira server it was possible to see all project roles of a user.

As organisation admin i am responsible to disable users.

In the past, on our server instance, i had the possibility to do a good clean-up

On the details of a user (in crowd) i got a list of all roles from a user. It was easy to maintain.

It was possible to uncheck all the project roles from the user before disabling the jira access.

I don't find this possibility in cloud. 

[Dave Mathijs · Accepted solution]

Hi @Erik Mathijs 

In Atlassian Administration under User, when you click on a user's details, you have a three dot menu next to the "Log in as user" button where you can select View Jira project roles.

You'll then get an overview of all the user's project roles.

With the Edit Project Roles buton on the right-hand side you can check/uncheck project roles for the user account.

[Erik Mathijs]

Thanks Dave :)

[Rob van den Belt]

Great!

[Dirk Eickhoff]

Hi @Dave Mathijs ,

I am an organisation and site admin. I tried to find the described button "View Jira project roles" to see all project roles of an user, but I can not find it. I also don't see the “Log in as user” button.

I see e.g. the menu items "Assign org admin role", "Suspend access" and "Remove user".

Were the described buttons removed from the Jira Cloud version within the last year?

[Walter Luijckx]

Step 1. Search specific user and click on Show details

Step 2. Then click on the three dots.

[Dirk Eickhoff]

Thanks for the hint. Now, I found it.

This is on the user details page in the Atlassian Administration > Directory.