How to see the project roles from a user in jira cloud

Erik Mathijs March 6, 2023

Hi,

In Jira server it was possible to see all project roles of a user.

As organisation admin i am responsible to disable users.

In the past, on our server instance, i had the possibility to do a good clean-up

On the details of a user (in crowd) i got a list of all roles from a user. It was easy to maintain.

It was possible to uncheck all the project roles from the user before disabling the jira access.

I don't find this possibility in cloud. 

 

 

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Dave Mathijs
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March 6, 2023

Hi @Erik Mathijs 

In Atlassian Administration under User, when you click on a user's details, you have a three dot menu next to the "Log in as user" button where you can select View Jira project roles.

You'll then get an overview of all the user's project roles.

With the Edit Project Roles buton on the right-hand side you can check/uncheck project roles for the user account.

Erik Mathijs March 6, 2023

Thanks Dave :)

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Rob van den Belt April 26, 2024

Great!

0 votes
Dirk Eickhoff
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May 6, 2024

Hi @Dave Mathijs ,

I am an organisation and site admin. I tried to find the described button "View Jira project roles" to see all project roles of an user, but I can not find it. I also don't see the “Log in as user” button.

I see e.g. the menu items "Assign org admin role", "Suspend access" and "Remove user".

Were the described buttons removed from the Jira Cloud version within the last year?

Walter Luijckx
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June 11, 2024

Step 1. Search specific user and click on Show details

image.png

 

Step 2. Then click on the three dots.

image.png

Dirk Eickhoff
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June 11, 2024

Thanks for the hint. Now, I found it.

This is on the user details page in the Atlassian Administration > Directory.

Atlassian-Admin-User-Details.png

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