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How to see Outgoing mail by BBDD



It is there a form to see all the outgoing mails depending and issue. I needed to check on the database.

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Hi @Francisco Gomez Balastegui ,

One of the easiest ways to see all the outgoing emails is to increase the logging levels for outgoing emails as explained in:


  • Go to Administration (Gear next to profile) > System > Logging and Profiling page
    • This can also be accessed by pressing 'g+g' and typing Logging and Profiling in the pop-up.
  • For Outgoing Mail,
    • Scroll down the page to the Outgoing Mail Section
    • Ensure that you have an Outgoing Mail configured and that Outgoing Mail log is enabled as without it, debugging cannot be enabled.
    • Click the blue Enable link that appears in this section to enable outgoing mail debugging.


Once this has been done, you can then search Jira logs for the desired issue key. 

I hope this helps.



@Dario Bonotto Hi, Dario, thanks we will try this. The Jira logs that we need to check are the atlassian-jira-outgoing-mail.log?

Hi @Francisco Gomez Balastegui , 

Correct, that's where you find the logs related to outgoing emails.

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