It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to see Outgoing mail by BBDD



It is there a form to see all the outgoing mails depending and issue. I needed to check on the database.

1 answer

1 accepted

0 votes
Answer accepted
Dario Atlassian Team Tuesday

Hi @Francisco Gomez Balastegui ,

One of the easiest ways to see all the outgoing emails is to increase the logging levels for outgoing emails as explained in:


  • Go to Administration (Gear next to profile) > System > Logging and Profiling page
    • This can also be accessed by pressing 'g+g' and typing Logging and Profiling in the pop-up.
  • For Outgoing Mail,
    • Scroll down the page to the Outgoing Mail Section
    • Ensure that you have an Outgoing Mail configured and that Outgoing Mail log is enabled as without it, debugging cannot be enabled.
    • Click the blue Enable link that appears in this section to enable outgoing mail debugging.


Once this has been done, you can then search Jira logs for the desired issue key. 

I hope this helps.



@Dario Hi, Dario, thanks we will try this. The Jira logs that we need to check are the atlassian-jira-outgoing-mail.log?

Dario Atlassian Team Wednesday

Hi @Francisco Gomez Balastegui , 

Correct, that's where you find the logs related to outgoing emails.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

The add-in you’ve been waiting for: Jira Cloud for Excel 🙌

Introducing Jira Cloud for Excel Here at the product integrations team at Atlassian, we are thrilled to announce the new Jira Cloud for Excel add-in! This add-in lets you export Jira data directly ...

885 views 7 24
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you