How to search on issues where custom text field was entered within a specific date or range

We're looking to search for issues where a user has entered/edited information in a custom text field either that day or over the past week.

That way a user could subscribe to the filter and be notified when that information has been added/edited.

1 answer

According to the JIRA Advance Searching doc, there's no operation that can do this. The "WAS" operation is only applicable to certain system fields. Curious, your users should receive notifications when an issue is updated, isn't this the case?

I can suggest a couple of workarounds

  • Create a JQL for "updated" tickets for the day startOfDay(). it will not display the custom field changed but I think it will do
  • You can also use the "lastViewed" in JQL
  • Create a post-function that whenever an issue was updated other than the assignee, automatically transition the issue to something else. Then create a JQL with something like "Status WAS = "Waiting for Response", you get the idea.

I hope this helps.

 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,305 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot