Hi Team,
My colleague left the company almost 1 month ago and now we want to trace all the tickets on which he had done work.How i can find all history of all the tickets.
Hi @Sami Ullah
You can try the JQL search, or check Issue History for Jira app. For me, it's simpler as I'm not good with JQL.
It's a journal of all users' activities. You can filter by specific assignee and choose a date range if needed. Here is how it looks.
The add-on is developed by my team. There is a 30-days free trial, so you can check if it's good for your case.
Hi @Sami Ullah
To find those issues you can use JQL query - Filters -> Advanced issue search -> Switch to JQL
The proper query will depends on how you define "done work". For example you can use:
You can of course combine them into single query like:
assignee = colleague_username_or_id OR reporter = colleague_username_or_id OR status CHANGED BY colleague_username_or_id OR worklogauthor = colleague_username_or_id
Regards,
Piotr
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
If you've got the Jira toolkit (installed by default in Cloud), you could add its "participants" field and use that in a search. The field will contain a list of people who are the reporter, the assignee or who have ever commented on the issue.
So you could take @Piotr Zadrożny _Eyzee_ 's JQL (which explains exactly what you are looking for and why) down to "Participant = <user> or status changed by user or worklogautor = <user>", which also dodges the commentedBy problem.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.