How to roll back to a previous version of JIRA?

The new version of JIRA has to many glitches.  How do I revert to the previous version.

 

1 answer

0 votes

Get the backups you took before you upgraded.  Install the previous version somewhere, and import the backups.

I didn't create backups.  I'm a user that just uses JIRA for status lookups on tickets and didn't feel the need to backup before installing the new version.  Will it be possible?

There is no way to downgrade a Jira system (unless you're willing to put in months of work converting the data to the previous format)

Definitely can't do that.  Do you know if there will be fixes on the "Search" glitches?  I have to search multiple times for a particular ticket, because the search isn't opening to the correct ticket number that was entered.  This is happening to other co-workers as well.  I miss having the Search field on the navigation bar, is one thing, but the Search option not working all of the time, is a bigger thing. 

I think there will have to be - there are a lot of people complaining of search being broken today.

Missing search on the nav bar is another thing (It's one of three things I really hate about the new layout on Cloud)

Glad to know it's not just me. 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,849 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot