How to restrict users who can change the priority?

Question

Hi Team,

We have only three basic priorities, High, Medium and Low.

What I want to achieve is except 4 or 5 users (Project Managers, Scrum masters, etc) nobody else should be able to change the priority of the issue fro the team.

How can I achieve this?

PS: Hosting type is cloud.

Jorden Van Bogaert · Answer

*the condition is of course applied to the transition and not the transition screen specifically, just to be clear :)

Jorden Van Bogaert · Answer

Hi @Piyush Dinde

This isn't possible by default.

You could use a plugin like scriptrunner for this and then apply behaviour to the field. Or you could remove the priority from the edit screen, create a transition from status 'any' to 'itself' and add a transition screen on that. On the transition screen, you add the priority field and as a condition you make sure that only users in a certain project role can use it.

This isn't the best practice, but it gets the job done without add-ons :)