Today , i have try this concept "Creating issue and comment from email", it working fine.
I need the below clarification, please find the steps below
1. From browser i have commented the issue TEST-1 like "Comment 1".
2. The on demand JIRA send the comment mail for this issue TEST-1, from default mail server jira@company.
3. Then i will forward that mail ( for comment from eamil scenario ) with the TEST-1 issue comment deatails and my comments to firstname.lastname@example.org
4. It add my new comments and the previous comment in the particular issue ( TEST-1 ) with in a new comment
I need to restrict the previous comments in the comments from the replay machin in on demand JIRA. How can i achieve this scenario?
Thanks in advance.
Jira mail handler removes previous message you are replying to if the Option Strip Quotes is enabled on the Handler. This guide will explain Strip Quotes and more information about mail handlers: Creating Issues and Comments from Email
Hope it helps! :)
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG