How to restore old deleted projects from Kanban and prevent future ones from being deleted?

[Sophia C]

Hi, I noticed that moving projects to the "Done" column of our Kanban board on Jira seems to delete them after a certain amount of time. I would like to store the ones that I can't access anymore, as well as prevent any others from being deleted. Much appreciated in advance!

[Trudy Claspill]

Hello @Sophia C 

Welcome to the Atlassian community.

The native Jira functionality is only hiding the issues from view on the board. Jira natively is not deleting the issues. You should still be able to see them through the Issues tab for the project, using issue searching/filtering, or entering the issue key in the Search field at the very top of the Jira screen.

The information provided by @Mikael Sandberg addresses options for changing the "hide completed issues" settings.

If the issues are actually getting deleted, that would only happen if a user is manually deleting them or an automation was created to delete them.

[Mikael Sandberg]

Hi @Sophia C

Welcome to Atlassian Community!

Are you using a company-managed project or team-managed? You can see which one it is by looking at the bottom on the left-hand side when in the project. If you are using a company-managed project you can change the default behavior by going to board settings and change the time frame when completed work items are "removed" from the board. If you are using a team-managed project that is not possible, but there is a suggestion to add it JRACLOUD-85712 that you can vote on and follow. The suggestion also have a couple of workarounds to be able to see those work items.