I guess I am having a tipical problem with restoring my current Jira data (6.2.3) due starting the older version of Jira (5.0.2) instance without having any backup of Jira_Home directory, which imply that old instance overwrite my current data? The only backup I have is the one from export subdirectory (activeobject.xml and entities.xml).
Is there any chance to restore those data on the server? Because obviously I cannot start now none of the instances. Here is the error message:
An error occurred performing JIRA upgrade
The data before the upgrade has been exported to /atlassian/jira/export/jira_autoexport_20140716_085547.zip 2014-07-16
With entities.xml and activeobjects. xml in hand all that you'll need to do is to zip those archives and then install a fresh instance of JIRA and them using the import from backup option. You will not need a DB backup cause those xml files will populate it.
The point is that you will need a fresh instance of JIRA to import that xml backup
This proccess is described here
Hope this helps!
Well, that's the thing, to fix it with those files, you need to run an import.
The log implies you've got a broken custom field of some sort. It would be very unusual for a system field to break quite like that, so I'd look at the custom fields you have added via plugins - do you have any of these?
Exception thrown during upgrade: java.lang.NullPointerException
Ok. So luckily for me I have found some database dump file and I restore it. So everything works fine now, but hipotetically is there any way to restore jira database without native db backups? Like I asked before. Is there any chance do restore jira database having only files from export subdirectory of jira home.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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