How to rest Issue number to 0?

[Bala Krishna]

Hi,

For the test and understand purpose we started creating sample issues in the project. later on we removed them. but the number series is incrementing from latest issues.

we want to rest that index to 0. How can i do that?

-Bala

[Nic Brough -Adaptavist- · Accepted solution]

Er, there's a far more easy and simple way to do it, without support.

Write down your project settings (schemes)

Delete the project

Add the project again and set all the schemes again.

[Bala Krishna]

yeah we can do that. if support is taking long time then will do same.

[LucasA]

Hi Bala,

This is easy to set:

1. Stop JIRA
2. Perform a database backup;
3. Run the following SQL statement:
   

   update project set pcounter = '0' where pkey = 'YOURPROJECTKEY';

4. Start JIRA once again and try to create a new issue.

Best regards,
Lucas Timm

[LucasA]

Oh, my apologies.

Only after sending my last comment I noticed that you're running JIRA OnDemand. The steps that I provided you also works for OnDemand, but you will need to rise an issue in support.atlassian.com and ask for the support engineers to perform it for you.

Best regards,
Lucas Timm

[Bala Krishna]

Thanks Lucas, will do