I would like to know how can I make jira reset the assignee when the issue component is changed.
Currently, I've seen one implementation of adding custom transitions that do have a post fuction to to this. Still, this approach doesn't scale at all and creates more problems that it solves: increased complexity of workflows, doesn't work if someone edits the components using the normal edit (instead of using the transition).
What JIRA does is to define the default assignee. If the component was selected initially and the assignee was automatic, it assigns the issue based on the component. But it won't change the assignee later when component changes.
Makes sense because it is up to the assignee to make that decission whether to assign it to someone else or not. Not everyone uses components in the same way :)
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot