we have a server running several versions of JIRA. These JIRA instances serve migration goals: i.e. when migrating projects from different JIRA version to another we use these migration JIRAs to jump between versions.
We have access to these migration JIRA's folders (home, etc) but we cannot login because we don't know the admins password anymore. We need to login in order to make a backup import to go on with the migration.
My question is how could we set a password for the jira-administrator user? In which file in the current JIRA could we do it? Let you know that we don't have access to the database (SQL) only to the fiels of this instance.
Could you please hint us some advise?
Thanks in advance,
You can reset the password via SQL, see Scenario B, - https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator
If you have email enabled and know the userid of the admin user, perhaps you go through the 'Forgot Password' workflow.
I would like to know if it is possible to create a user administrator of jira since the database, since at the moment we have a problem in a client for the access to the instance, and it is necessary since we are in project to update the version, currently they have the version of Jira Soiftware 6.3 and the database is MSSQL Server 2012.
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