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How to render already attached to issue image in its description or comment?

Iakiv Kramarenko November 6, 2018

I use jira cloud with latest new jira issue view. It supports markdown and has rich text editor. 

I have some images attached to the ticket. 

I can't link them as thumbnails in the description... How can I do that?
wiki markup did not work...
Regarding markdown - official doc tells only how to link images from the web... but not the attached ones... 

3 answers

1 vote
Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 7, 2018

Hello Lakiv,

If you open the image you've attached to your issue and right-click on that > Copy, you can paste it as a thumbnail in the description:

Screen Shot 2018-11-07 at 11.02.16.png

However, I found the following bug reported on our portal:

New Issue View: Pasting screenshot No Longer Working in Some Browsers

That being said, I believe it will only work for Chrome at this moment.

Iakiv Kramarenko November 13, 2018

thanks.... It looks like a workaround for me... but works...

Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 13, 2018

You are welcome, Iakiv.

Actually, I believe that it should be working like this, however, we still working to fix the bug mentioned before.

Have a nice week!

0 votes
Luke Huxley August 13, 2021

I encountered this bug today, clicking on the Files & Images icon in the editor toolbar just opens a file window to select the image. Perhaps there is a way that I'm not aware of.

Have there been any changes to the comment editor with regards to adding an already-attached image since 2018 when this question was originally posted?

0 votes
Iakiv Kramarenko November 17, 2018

As of today, the wiki markup still works in old view. So for me the solution was to switch to the old issue view and provide from there the links to attached images...

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