I just want to ask how can an administrator remove reporter from watcher list of the issues he created? This would allow the report to receive only some of the status change notifications of his issues.
I find this was filed as a JIRA ticket and it says it is solved there. But it does not say how an administrator can do it:
Thanks for your help!
HEy, check this answer right in this forum:
A heads-up to all that are still interested: as of Jira 5.2.2, Autowatch can be disabled for all users under JIRA Admin > User Preferences. Good news for the OnDemand users, who coulnd't use the workaround requiring a plugin :)
This works. But after I disable it, the reporter does not receive any status change notification of his own issue at all!
In notification scheme, I added Reporter in Issue Resolved, Issue Closed, Issue Reopened and Work Started On Issue event. But now none of these notifications is received by the reporter. Do you know how do I fix this?
You have to make sure that the events are triggered in the workflow postfunction of the corresponding transition. This should be the case if you use the provided jira workflow, but if you created a new workflow it could be the case that the transition only fires the generic event.
You can modify workflows on Jira OnDemand.
The reporter may not receive other events triggered if the reporter is the same person testing and has disabled the 'Notify my own changes' and also because of the other ideas suggested on this answer.
If you are finding hard to solve this problem, I suggest creating a ticket with support.atlassian.com . Don't forget to mention your instance's issue and the user not receiving emails.
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