Heads up! On March 5, starting at 4:30 PM Central Time, our community will be undergoing scheduled maintenance for a few hours. During this time, you will find the site temporarily inaccessible. Thanks for your patience. Read more.

×
Create
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How to reactivate an account?

Carlo Maggioni
Carlo Maggioni
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 18, 2025

How to reactivate an account?
The procedure available on the website in old.

Answer
Watch
Like Patrycja Gesiarz likes this
65 views

1 answer

0 votes
Vishal Biyani
Vishal Biyani
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
February 18, 2025

@Carlo Maggioni 

Go to https://admin.atlassian.com

Click on Directory

Click on Users on the left side panel.

After that you should be able to activate the user

View More Comments
Carlo Maggioni
Carlo Maggioni
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 18, 2025

Hi,
pretty weird cause I don't have any "activate/deactivate" option available.

When clicking on the options what I see is just this:

Screenshot 2025-02-18 181319.png

Like
Vishal Biyani
Vishal Biyani
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
February 19, 2025

Can you resend the invite to user?

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Upcoming Jira Events