How to properly archive Jira project


I have tried to apply the method described here to archive a project online (applying an empty permission scheme). However, the project still appears in the project list of administrators, although they cannot access its issues. Is there a way to remove it from this list completely?

Kind Regards,

Mathieu Ackermann

5 answers

4 votes

Thanks. However, I can still see the project in the "Browse projects" list, which is quite annoying because the list gets crowded. Furthermore, when I click the name of the project, I get a page saying that the content of the project cannot be accessed, so it sounds like a bug to me.

There's a bug on Cloud doing that at the moment, I don't know if it has made its way on to Server yet.  Users who can't browse projects get to see them in the main list.  It's rather an obvious bug, I don't know how Atlassian missed it.

Does anyone know if atlassian are working on this bug, its really annoying?

3 votes

By definition, an admin needs to be able to get to the administration section of a project, whatever state it is in, or they can't do their job.

You should find they can't see the project anywhere else, but admins need at least the admin section.

+1 to this question - I'm having the same problem as Mathieu.

I contacted support; Atlassian are now aware of the issue (sounds like the documented method broke with the recent UI update), and it has been raised as a feature request:

They've also recommended voting on the case to show that there's interest in it.

+1, this is starting to be super annoying. Please fix this!

+2 to this question - I've got the same problem too.  Has anyone found out how to fix it yet?

You need to wait for Atlassian to fix it on Cloud, and hide the projects when they're secured.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,001 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot