How to populate user details automatically in customer portal when he logged?

Hi,

 

I want to populate user details automatically in customer portal when user logged in.

For example,

When user logs in to customer portal, he fills a request. In the request, the department is automatically filled.

Is this possible with active directory?

1 answer

Within the native Jira code, I do not know of a way to take this kind of user attribute that exists in an LDAP/AD account and make sure that it is applied to an issue field when they create a new issue.  However I did find that there is a plugin to Jira that might help with this exact request.  If you are open to a 3rd party solution here, you might check out Active Directory Attributes Sync 2.   It appears to have the capabilities that I think you are looking for here.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

465 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you