I want to populate user details automatically in customer portal when user logged in.
When user logs in to customer portal, he fills a request. In the request, the department is automatically filled.
Is this possible with active directory?
Within the native Jira code, I do not know of a way to take this kind of user attribute that exists in an LDAP/AD account and make sure that it is applied to an issue field when they create a new issue. However I did find that there is a plugin to Jira that might help with this exact request. If you are open to a 3rd party solution here, you might check out Active Directory Attributes Sync 2. It appears to have the capabilities that I think you are looking for here.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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