How to only send automated emails one time

Jon November 26, 2018

I have an automation that occurs when an issue  is assigned and XXX field is blank. how do I set this to only send once for each issue? I have tried clicking the box that says 

 

"Only include issues that have changed since the last time this rule executed

 

but neigther do the trick. 

Is there a way to do this where the email will only get sent one time?

1 answer

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 19, 2022

Hi @Jon 

Maybe create a manual trigger then? Or a schedule for once a year? It would be better if you could explain a bit more what you wanted to achieve.

Suggest an answer

Log in or Sign up to answer