How to obtain SLA fields from Jira Server via ODBC

Alex Aliferis
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June 17, 2019

Hi All,

I am very new to Jira, so please bare with me.

 

I am trying to access data from our Jira Server via ODBC through Tableau for data visualization. I can access most of my info just fine, but when it comes to SLA information, I am stumped.

 

I realize that SLAs are used to track time between statuses (my simple understanding of it), so in order for me to replicate these reports from Jira and put them on Tableau, I need to somehow track the change in statuses. I can't find this info just on the Issues table alone, so my question here is which table would I have to pull in order to see this kind of stuff?

 

Let me know if you need anymore info. Thanks in advance!

 

-Alex

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