How to measure the productivity of a single user?

Valentin Cardozo February 12, 2025

Although jira has very useful reports to measure the productivity of a sprint, I did not find and could not configure dashboards to visualize how productive a user is.

I would like to be able to see the resolution of their tasks vs. the estimated ones, analyze the story points that they put to each task and a history of the last one to visualize the progress or not in their work.

Is there a solution to this problem?

4 answers

1 vote
Viktoriia Golovtseva _TitanApps_
Atlassian Partner
February 12, 2025

Hi @Valentin Cardozo 

Unfortunately these reports doesn’t exist for a user.

As you've mentioned Jira have great dashboards to measure productivity of a sprint like Sprint, Velocity and Burndown reports, but they are for the team not for individuals. For scrum framework, issue in backlog are associated to the whole team and not to a specific user so you can't have a burdown perspective per user basis.

I would recommend you to check out Smart Productivity & Team Performance dashboard for Jira

The app will allow you to compare individual performance to team average; aggregate Jira, Confluence, and GitHub data to get a full picture of what each team member is working on in one place and see workload distribution by sprint, project, and issue type.

Screenshot 2025-02-12 at 18.24.24.png

0 votes
Bill Sheboy
Rising Star
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February 12, 2025

Hi @Valentin Cardozo 

How do you define "productivity"?  How will you use that information?  Do people know about that measure?  How do they respond to it?  How does the measure (and people's responses to it) align to your team's organizational goals?

Often creating measures like this, and using them for things like ranking, promotions, pay, etc., lead to many unintended consequences and incentivize individual focus rather than other organizational goals.  (e.g., knowledge-silos / hiding, work cherry picking, low morale, etc. versus knowledge sharing / mentoring, focus on prioritized work, collaboration, etc.)

Perhaps consider alternatives such as sharing expectations, direct observation of teams working, providing timely team and individual feedback, adjusting as conditions change, and iterating over those actions.  For more ideas on this topic, please see the recent writings by Kent Beck, creator of XP.

Kind regards,
Bill

0 votes
Manoj Gangwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 12, 2025

Hi @Valentin Cardozo 

Yes, you are right. Jira's built-in reports focus more on sprint and team productivity. However, you can configure dashboards to track individual productivity using a combination of gadgets, JQL queries, and apps.

You can create a dashboard and add the gadgets to visualize user productivity.

You can create filters and use them on your gadgets.

Completed issues by a user: below JQL you can use.
assignee = "UserName" AND status = Done AND resolved >= startOfMonth()

Estimated vs. completed Story Points: you can use the below JQL.|
assignee = "UserName" AND Sprint in openSprints() ORDER BY storyPoints DESC

0 votes
Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 12, 2025

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