How to make suggestions

Hi,

i just wanted to suggest an improvement to the Jira REST API,

so i went to support.atlassian.com and picked "Suggestion",

this took me here:

Unbenannt.PNG

This takes me to the public Jira but i cant create issues there.

So how do i make a suggestion?

 

Cheers

Jens

1 answer

1 accepted

Accepted Answer
0 votes

Hi Jens,

The https://jira.atlassian.com is actually the correct site to use in order to file a new feature request.    And you actually can create an issue type of Suggestion there.

However you cannot create a bug report on that same project at this time.   The ability to create Bug issue types is restricted to Atlassians and a few 'grand-fathered' users back from a time when we allowed any user to create bugs on this tracker.

I could see how if you tried to create an issue of type Bug there, you would get some sort of permission denied error.   However I just tested this with an external account and I was able to create a new issue of type "suggestion" to the JRASERVER project using my gmail account.

This tracker is used for lots of different projects, so it's important to make sure that you select the correct project for the feature you want to see.   The major differences in Jira are going to be platform (server or cloud) and then which Jira product (Core, Software, or Service Desk are the primary ones).    So if you want to suggest some new REST API functionality to Jira Core, I would recommend using either the JRASERVER or JRACLOUD projects depending on which platform you would like to see this on.

Please let me know if you run into any problems with this.

Andy

Hi Andy,

i checked again and the create button is now working,

it was not there the last time i checked, even though i was logged in.

Thanks!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

27,131 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you