We use one dedicated Jira project for stakeholder communication. Different markets as well as different brands can create request towards different service units within our organisation. I'm using custom fields for brands, markets (countries) and teams within our organisation. So far, so good. Two things are not really working and I wonder if there is a way or only a plugin for that:
I'm pretty sure the portfolio add on would solve all of my problems, but I'm looking for other possibilities first.
P.S. we're using the data center version.
No idea for item 1.
For item 2, you are on the right track with groups. Make a group that is the name of the team, and then in your notification policies, you can notify the group(s) specified in the custom field.
Note that you can use a variety of fields you don't have to use a group picker. You can use a text based field and as long as the entry in the field matches the group name you should be ok. (test of course)
I created a quick test able to select the Checkbox custom field in the "Group Custom Field Value" in the notification policy, so I would think it would work. (though I didn't actually send a notification)
But like all things, you should test it yourself to make sure it behaves correctly.
With group notifications, jira evaluates each member of the group and sends each of them a separate/individual email if they have rights to see the issue. So make sure that all members of the groups have browse access to the project.
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