How to make child issues visible in Timeline

[Nuria Gutiérrez]

Hi, 

I want to use the Timeline to plan work using using Epics and child-level issues (company-manage project). However,  I can only see Epics in the Timeline, but not child issues.

Child Level Issue Scheduling is enabled in the settings and start and due date fields are also available at Epic and child level. 

Is there something else I am missing?

[Walter Buggenhout · Accepted solution]

Hi @Nuria Gutiérrez,

From the screenshots, it seems you are  in a software project. Could you check 2 things:

• in your board settings > timeline check if child issue scheduling is enabled;
• also on the general tab have a look at your board filter and subfilter to make sure it is not excluding other issue types than epics from your board

Hope this helps!

[Nuria Gutiérrez]

Hi Walter,

• Answering your first question, yes, I checked the timeline settings and child issue scheduling is enabled
• As per your second point, I think this might me the issue. The project board I want to work with in Timeline only filters Epics, and the child issues are only visible within the Epic. Each child issue is a different issue type and corresponds to a team (e.g. design, production, etc). Each team have specific boards that filter only their issue types. Do you think there is any option to make these visibles in the timeline?

[Jack Brickey]

To make the other issue types visible in the overall timeline you cannot exclude them in your board's filter. Just to satisfy my curiosity, could you please share what your board filter looks like?

[Nuria Gutiérrez]

project = NPIB AND issuetype in (Epic, Triage) AND "Physical Product Category[Dropdown]" = Consumer AND (labels is empty or labels != Taxonomy) ORDER BY cf[13821] ASC

[Jack Brickey]

Thanks. so any issue with any one or more of the following will be excluded from the timeline: issuetype other than Epic or Triage, "Physical Product Category[Dropdown]" other than Consumer, labels = Taxonomy. If any of those conditions are true the issue won't be included. Is that what you want? If not, I suggest starting with simply project = NPIB and then based on the results isolate any issue that you want to exclude based on the specific parameters and  incorporate those parameters in your filter such that only those issues or excluded.

[Nuria Gutiérrez]

Thanks Jack, that's what I did and it now works perfect!

I have one last question. I have created a new board from a new filter with all the child issue types I wanted to include. When filtering by child issues, I can still see both Epics and child issues. Is there a way to have make visible only the child issue type that I select, removing the Epics from the view? 

[Jack Brickey]

To the best of my knowledge, no you cannot exclude the epic component from the timeline view. Unsure why that would be desirable.

[Jack Brickey]

Hi @Nuria Gutiérrez , do you see the expand/collapse icon in your view?

 

[Nuria Gutiérrez]

No, there is no expand/collapse icon in my view

[Jack Brickey]

Can you share a screenshot?

[Nuria Gutiérrez]

[Nuria Gutiérrez]

As you can see, all these Epics have multiple child issues

[Jack Brickey]

Can you go to the sliding bar icon on the right and at top of timeline then click on expand all Epic issues? Also, I assume there are indeed child issues under the epics?

[Nuria Gutiérrez]

Hi, yes, there are child issues within these Epics ( I posted a second message with a screenshot)

When clicking on Expand all Epics issues (or collapse) nothing happens 

[Jack Brickey]

Hmmmm, let me ping others as I have never experienced this and TBH, I don't play with timeline much.

[Nuria Gutiérrez]

Thank you!

[Jack Brickey]

Just to keep things accurate in the Community I am un-accepting my a John's answers as it seems Walter hit on the correct answer. 

[John Funk]

Hi Nuria,

Are you using a Jira Work Management project? Because if you are, you can't see the proper breakout for Sub-tasks in a project Timeline. 

[Jack Brickey]

The image below shows that it's a  software  project.

[Nuria Gutiérrez]

Yes, t is a software project, does this mean child-issue level view is not available?

[Trevor Brimson]

I'm having a very similar experience --- My epics have child issues but they do not show. 

HOWEVER --- if i use the '+' sign ON the timeline board to add a child task those tasks show up without any problem (they use the same issue type as the existing ones that don't)