How to make assignee required / mandatory when creating an issue (Jira 4.2)?

G'Day Jira gurus,

A project lead asked me to make in her project the assignee mandatory when creating an issue. However there is not "required" option in the configuration screen (See pic) . I appreciate if anyone could assit me in how to achieve to make the assignee mandatory in a Jira project. I am using Jira 4.2

Regards

Carlos

PS: The project is set up that the default assignee is Unassigned (If this is of help)

3 answers

1 accepted

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Accepted answer

Hi Carlos,

In such case, there is not way to do it by default in JIRA, however this can be achieve by using a third party plugin call JIRA Suite Utilities , which has a set of conditions and validations to personalize workflow of JIRA.

To perform that:

  1. Install the JIRA Suite Utilities. For install the plugin please refer to: Managing JIRA's Plugins#InstallingaJIRAPlugin
  2. Use the 'Fields Required' validator function in your specified transition. Please refer to: https://studio.plugins.atlassian.com/wiki/display/JSUTIL/JIRA+Suite+Utilities+Workflow+Validators
  3. Add the 'Assignee' field as required.

Good luck.

Regards,

John Chin

Thanks John for the answer. I negotiated a compromised solution with the project lead but I might try this answer in the medium term in my dev/test Jira instance

Cheers

What if someones clicks the Assign action?

0 votes

Could you check if you have "allow unassigned issues" on or off in Global Configuration?

Bother, that rules out my initial thought on what might be wrong. I must admit I'm now a bit stuck, because I can only think of one way of surpressing the "required" flag, and you've just ruled it out.

Hi Nic,

Yes I have in the global option in the item "Allow unassigned issues" is On

Regards

Carlos

Hi, the assignee cannot be a required field as it already has a default value, i.e. unassigned. The only other option is to default this to the component or project lead.

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