How to know which issues issuetype has changed

Kishore Kumar Gangavath November 11, 2022

I would like to know which are all issues issuetype has changed from bug to story. 

2 answers

1 vote
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 11, 2022

Hi @Kishore Kumar Gangavath , while JQL has the CHANGED keyword it isn't supported for Issuetype. One option would be to use a custom field and automation to capture when an issue type changes. The way this would work is that you would trigger on the issuetype changing in your automation rule, then setting your custom field to true, or whatever value you want.  You can use JQL to query that field. In my opinion, this is a bit awkward and heavy handed. The other option is to look to the marketplace as there are add-ons, that would support this requirement.

Kishore Kumar Gangavath November 11, 2022

Hi @Jack Brickey ,

Thank you for the information. The automation will capture for the new issues. I need to know already modified issues. If am wrong kindly provide me an automation rule.

Thank you.

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 11, 2022

You are correct. For history consider addon or the APIs.

0 votes
Yuliia_Borivets__SaaSJet_
Atlassian Partner
November 11, 2022

Hi @Kishore Kumar Gangavath 

You can get past IssueType changes with Issue History for Jira. My team developed the add-on as a journal for all past changes. You can filter issues by projects, sprints, assignees, date ranges, etc.

issue type changes.png

You can try how it works for you with 30-day free trial. Let me know if you have any questions.

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