How to integrate ILM tool(Service Now) with JIRA for automating user access

Aasha November 6, 2020

Hi Everyone,

 

Can someone help us how to automate IL Tool (Service now) with jira and confluence.

Currently we are managing user id creation via internal directory, SSO enabled how to automate using this tool for id creation.

We are hosting jira and confluence Datacenter

ILM Brief

Clear Skye(Company which support Identity Lifecycle Management) is Servicenow Scoped Application(SaaS). Clear Skye is a complete Identity and Access Governance (IAG) solution built on the ServiceNow platform. It provides employee lifecycle automation and access requests to employee/consultant. Its complete automation workflow to manage user creation and granting access to users.

 

we have configured Identity Provider as Active Directory for ILM. In general, ILM request in Servicenow will automatically grant access to user for different application security groups which are configured in AD.

 

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