I have a project where users need to create issues via csv import. Isn't there a way to import and set the assignee using the email address or name (vs the user id)? Most users will have to look up a person's employee id, but they will most likely know the name or email address.
Is there a way to use email address? I cannot get it to work, but thought I read it somewhere before.
If you are using the delivered JIRA CSV Import you will need to use the username for existing JIRA users in order for that import to map correctly. If the user does now exist then:
People in the Assignee or Reporter fields can be imported as new Jira users.
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