How to import issues into Epics using CSV importer

Hi,

How can I import issues that are linked to an Epic type issue using the CSV importer? I can successfully create an Epic type issue using the CSV importer but when I try to link an issue to it (by mapping the Epic Link field with the Epic Name of the epic), the importer creates the ticket but doesn't actually link it to the Epic.

Does something have to be enabled on the Admin side first to make this work?

 

Thanks,

Brandi

6 answers

This sounds correct.  Make sure you are using the Epic name and not the Summary of the epic to populate the "epic link" column.  

Are you mapping to the Epic Link column to Epic Link field?

 

Yes, I am mapping to the Epic link field. According to the documentation I have found online, it should be working which is why I believe there might be something that is not set up correctly on the admin side, but I'm not sure what to tell my admin to do?

Try using the Epic JIRA id as Epic link.

I'm having this problem as well. I've properly mapped the "Epic Link" column in my CSV to the "Epic Link" field in Jira, and I've tried it three different ways: using the epic's issue key, using the epic's issue id, and using the epic's name. None of these work properly.

When I use the issue key, the import completes successfully with no errors, but the link is still not made between the story and the epic.

When I use the issue id, the import completes, but errors happen, saying the epic cannot be found.

When I use the epic name, the import completes successfully with no errors, but the link is still not made between the story and the epic.

Can we get an update on this, please?

I am experiencing the exact same issue - any update or recommendations?

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