How to import another company's jira instance into a new instance

Question

We collaborate with another company that has it's own jira instance that we both create stories in. We are looking to create a backup of their instance in the name of risk mitigation (with the blessing of the other company) and put it onto our own jira instance. We've been playing around with csv exports but haven't found the best way to get everything (comments, attachments, epics) onto our instance. Please advise the best way to do this.

Vish Reddy {Revyz} · Answer

Hi @Connor Michel

I am from Revyz, Our Revyz data manager for Jira app supports multiple use cases including  copying specific projects (you are interested in) including its data and or just configuration from one cloud site to another.

Happy to give you a demo if you are interested, I could be reached at vish.reddy@revyz.io

Thanks

Vish

Robert DaSilva_a432as · Answer

@Connor Michel Yes, the copy data tool lets you select individual projects if you so choose.

You can learn more about this tool here: https://support.atlassian.com/organization-administration/docs/copy-jira-data/

Connor Michel · Answer

It's for risk mitigation and if anything were to happen. This company has several other JIRA projects in their instance for other clients of theirs that we do not want copied. We only want our project all with all the stories, epics, attachments, etc. Will the copy data transfer tool you mentioned accommodate that? or can you suggest a third party tool that will be able to meet those requirements?