Let's have this case study:
I would like to see how others implementing this type of workflow, maybe there are better ways of doing it.
If you want to assign the ticket back to the reporter, you can use the 'Post Function' in your workflow transitions. There are 7 post functions currently aviable in JIRA. It can assian to 'Current User', 'Lead Developer' or 'Reporter'
You can have a look at this doc:
All the best
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot