Let's have this case study:
I would like to see how others implementing this type of workflow, maybe there are better ways of doing it.
Hi Sorin,
If you want to assign the ticket back to the reporter, you can use the 'Post Function' in your workflow transitions. There are 7 post functions currently aviable in JIRA. It can assian to 'Current User', 'Lead Developer' or 'Reporter'
You can have a look at this doc:
https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-Applyingpostfunctionstotransitions
All the best
Amanda
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