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How to hide a popup on a custom field

Emre Ünal March 4, 2025

 

 

In Jira, when you press the value of an asset custom field on the issue, a pop up should not appear. There is a security vulnerability because it can see asset schemas. This must be prevented. Anyone who faced this problem before? Please share. 

1 answer

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Tomislav Tobijas _Koios_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 5, 2025

Hi @Emre Ünal ,

Do you mean users can view object schema/details when clicking on Assets custom field value or something else? 

2025-03-05_09-58-02.png

Also, side question - are you using Assets field in Jira or Jira Service Management projects? (not that it should make a difference but I'm just checking your use case and how you stumbled upon this particular issue/limitation).

Cheers,
Tobi

Emre Ünal March 5, 2025

Hi, First of all I'm using Jira Service Management. We create a custom field with the values ​​in the asset schemas. They need to be able to see these values ​​from within the custom field. For this reason, we do not hide the roles in the asset scheme, but when you click on an asset custom field set on an issue, the asset's popup opens and you can see and navigate other objects from that screen. What we are trying to prevent is that a popup does not appear when you press the asset field on the issue. We decided to do this because we couldn't restrict the roles.

Tomislav Tobijas _Koios_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 5, 2025

Got it. Can you maybe just make a screenshot of that screen? Specifically, this part:

...but when you click on an asset custom field set on an issue, the asset's popup opens and you can see and navigate other objects from that screen...

I'd just like to be on the same page as I'm still not 100% sure which screen are we talking about.

Emre Ünal March 5, 2025

Sorry I cannot share any kind of image because of the company policy. But I can describe it like it's the asset script that appears when we click on the asset custom field when we hover over the issue.

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