How to hide a custom field in issue view?

[Yousif Al Rawahi]

Is there a way to hide a custom field in issue view, using scriptrunner?

[Kristian Walker _Adaptavist_]

Hi @Yousif Al Rawahi

Only certain fields are supported on the issue view screen and you can see which ones are supported in the documentation page here.

If your field is a user picker field which it looks from the name then this is not supported on the Issue View screen whcih means it cant be hidden.

I hope this information helps.

Regards,

Kristian

[John Funk]

Hi Yousif, 

You would need the ScriptRunner Behaviours app. 

[Matt Parks]

It's my understanding that a Behavior can only hide fields on the Create, Edit, or transitions screens, but not the View screen. Has this changed recently? And is the behavior different between the Cloud and DC versions of ScriptRunner?

[Yousif Al Rawahi]

I have used this script, but it didn't work as I wanted, nothing happened.

// Insert the jira UI modifications API script for the behaviour

const staffnameField = getFieldById("customfield_11638");

staffnameField.setVisible(false);

I thought it will work on view screen using scriptrunner. Is there any other way to hide it on view screen?

[Kristian Walker _Adaptavist_]

@Matt Parks - Behaviours are different in Jira Cloud and only work on the Create and Issue Views, however in cloud the issue view is the edit screen that DC has.

Regards,

Kristian

[Matt Parks]

Is the method to hide a field different in Cloud than DC? In DC, it's setHidden(true) or setHidden(false), as opposed to setVisible()