How to have different screens for different issue operations without field configuration validation

Harp October 9, 2019

I have attached different screens for Create and Edit issue operations in the Screen Scheme and there's one field configuration under the field configuration scheme. The issue type is same for Create and Edit issue operations. 

Now the difference in the screens is 2 fields, which are not added to Create screen and they are required in Edit screen. The field configuration is validating the required fields at the create screen also and throwing error that those fields are required.

How to implement this scenario? I don't want to show those 2 fields in create screen and they are required in Edit screen.

1 answer

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Gikku
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October 9, 2019

Hi @Harp 

If any field is set as mandatory in the field configuration scheme, then it should have a value assigned before the issue can be created.

You can have a workaround by setting a default value if they are custom fields there by skip the mandatory check while creating the issue, but you can modify the values later by editing the issue.

Usually, for such cases the custom fields will be prompted as required while a workflow transition by adding the fields to workflow transition screen, and not in the field configuration scheme. You will need to install add-ons like 'Jira Suite Utilities' for implementing the workflow field required validator.

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