Hello team,
as system integrators we support an OTT application in the media market where the app is available on SmartTV platform and for an increasing list of vendors (e.g. LG / Samsung / Philips, etc.).
Can you suggest us which is the best way for handling this scenario considering that the application from a tech perspective is the same code baseline for all the vendors, except for minor differences due to platform limitations or operating system requirements.
Our goal would be to track progress of work executed for each vendor in a sprint (2 weeks long), where usually the same feature/fix need to be implemented for all the vendors but as mentioned before it also happens that the work gets not executed in parallel or some bugs are affecting only a restricted list of vendors.
So far we are handling this use case with a dedicate Jira ticket (e.g. New Feature or Bug Type) with a specific component value to identify the vendor (e.g. LG / Samsung). And all of those tickets are linked to a specific "Epic" to make reports about the work done about that epic on all the vendors.
Unfortunately this approach is becoming hard to handle due to the amount of tickets to be handled at the same time (e.g. most of the time we have to duplicate the same ticket/bug for all the vendors).
We were thinking about using Sub-tasks approach (so one main Jira ticket with component "SmartTV" and one ticket for each vendor "LG"/ "Samsung"/ etc. but as far I can see, subTasks cannot be linked to a epic so we would lose the ability to generate accurate reports to track the progress.
Any suggestions here?
Thanks and regards,
Mauro.
Please find below our Jira setup:
- Jira version: v.7.6.0
- Build Number: 76001
- Installation type: Standalone
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