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How to grant access to a board without granting access to all projects


We want to use JIRA with our software partners, this means we want to have a common project in JIRA where they can see their issues and a scrum board.

On the other hand, we only want them to see their project but not the rest.

To accomplish that we have:

  • Created a group "sw_partner"
  • This group does not have jira_software permission
  • This group is defined in a Permission Scheme that is assigned to the project called "partners" that we want them to see.

This allows the users in group "sw_partner" to see issues inside "partners" project but don't allow them to see any board nor any other project.

How can I allow them to see the board defined for this "partners" project?


2 answers

Hi, have you shared your board with e.g that group or with the project.



Hi Thomas, 

yes, the board has this group in filter shares

(the group name is "proveedor_itequia")


The board is also shared with the project (called Itequia)


0 votes

In order to see and use a board, a person must have

  • The board shared with them
  • Permission to see the issues in the projects the board includes (the board will show to them, but not show issues the person cannot see)
  • The right to log into and use Jira Software

I think you need to fix the third point - they need to have "jira-software" permission

Hi Nic, 

but if the have jira-software permission therefore they'll have access to all projects.

Isn't it?

Only if the projects have permissions that let them see it.  You will want to remove that from the projects you don't want them to see.

Thanks Nic, 

To accomplish that, I have created a new group for all internal users that can see all the projects and removed the "any_logged_user" permission on the permission scheme.

Now, external users can only see the projects where the browse project permission is assigned to their group.

The biggest challenge I have faced was updating all users, I have used an API client plugin to perform this.

The only thing left is to assign the internal group by default to a new user, but I don't know how to do it. I'm following instructions that talk about "Global Permission" settings but I'm not able to add this new group as the default one.

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