It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to get rid of duplicate issues in Jira structure.

When I create a new story from the structure and drag and drop it under an epic in structure..I am getting duplicate issues(like the story I created and the one I drag and dropped under an epic) Can some one please help me out why this is happening?
Thanks in advance

1 answer

1 accepted

0 votes
Answer accepted

Hi Yuvi,

There are a few reasons this may be happening, so I am going to provide a guess here. It is possible that the automation in the structure brings in all the issues, including the stories, using the Insert generator, and then when the story gets link to Epic, it is shown using the Extend generator as well. This particular situation is quite common and there is a special kind of Filter generator to resolve it, called "Remove Inserter/Extender duplicates". If you add this generator to your structure, then root level stories will disappear as soon as they are added under Epic. Please, try if it helps.

If not, then some additional description of the problem is needed - which generators are used to build the structure, where the duplicated issues appear exactly and how they are added to the structure - step by step.

Egor Tasa

ALM Works Support

Thank you so much. Worked for me.

Sai Sujit I'm New Here Sep 26, 2019

Hi Egor,

I have a same issue and I am using cloud plugin version and I dont see an option "Remove Inserter/Extender duplicates". Please help me with this

Hello, Sai,

Cloud version of Structure has a lot of limitations compared to server/DC version, but we are constantly working on improving it. You can keep a track of changes using this link

And this is our roadmap for Structure Cloud.

Egor Tasa

ALM Works

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

231 views 1 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you