I may be a bit out there but in our organization, it's very common for there to be an "owner" (assignee/reporter/watcher...doesn't matter) of a parent task or user story. I'm finding it very difficult to know when all sub-tasks have been completed, so that I can take the appropriate action on the parent.
We have a workflow setup where sub-tasks of a parent go from To Do > In Progress > Done (closed). But the parent task (lets assume it's a user story) goes from To Do > In Progress > Ready for QA > In QA > Done (closed).
As you can see, there are additional steps that need to occur for the parent task. The auto-transition doesn't work for us, as it puts the parent straight to close, so we have instructed our users not to use that (wish I could turn that off).
How, as an "owner" of the parent task, can I be notified when all of the sub-tasks are completed? Right now, I have to manually check each parent every day (sometimes multiple times a day).
There are quite a few ways to do this. You can write a post-function for the sub-task close action to send a notification only if all sub-tasks are closed.
You can also write a listener. I have a tutorial available here for that https://bitbucket.org/bhushan154/jira-listener-tutorial/wiki/Home
Also check out the script runner plugin which can do a lot for you
Thanks for the info. I'll definately keep looking at script runner, seems useful. The listener tutorial is probably a bit outside my skillset but I would like to ask if you can further elaborate on your first point;
You can write a post-function for the sub-task close action to send a notification only if all sub-tasks are closed.
Not sure I totally follow what you are saying there. Post function on a sub-task close but looks at other sub-tasks?
Thanks for the offer Bhushan but to be honest, I would be more interested in an enhacement request that I could vote for. Not to down-play your willingness to help, I appreciate that but I really don't want to get into customizing at that level, nor do I have the technical skill to do it ;)
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